Business Process Consulting

In today's global economy it is essential that your business processes map to technology support systems, your market and most importantly to the demands of your customers. The ability to adapt and improve your processes in today's rapidly changing environment is critical to the success of your organization.

The Lee DuBois team has extensive experience managing business process transformation and change initiatives and assessing the performance of those programs. We provide these capabilities that will assist with your business process initiatives:

Customer Relationship and Engagement

We help you design a program that involves the full spectrum of training, communications, outreach, collaboration, feedback and sustainment processes to ensure that your customers are engaged, informed and provide you with a platform for success and referrals.

Business Process Improvement

We will evaluate and take a collaborative –knowledge harvesting approach to process change, examining how to make your process more efficient and adaptive to the operational and market demands that are key for your organization to be more innovative and competitive in today's global economy.

External Program Evaluations and Assessments

We provide external and independent teams to critically evaluate and assess your programs and operations. They will provide feedback and recommendations that can increase effectiveness from those lessons learned as a result of these evaluations. We will focus on a process that involves collaboration, knowledge harvesting, sharing, and integration.

Strategic HR Consulting

We believe that the most important business process in today's operating environment is the acquisition, development, assessment, engagement and retention of talent. Talent is the key to the growth and success of your organization. We will work with you to define your specific needs, assist in developing a Talent Strategy and provide recommendations on enabling technologies to support your plan.  

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